Return & Refund Policy

Return & Refund Policy

Last Updated: January 2026

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer hassle-free returns and refunds within 14 days of purchase.

Return Eligibility

Products must be:

• Returned within 14 days of purchase
• - Unused, unwashed, and in original condition
• - In original packaging with all tags attached
• - Not damaged by normal wear and tear

How to Return a Product

1. Contact us at at.gadjei@gmail.com with your order number
2. 2. Provide a reason for the return
3. 3. Wait for return shipping instructions
4. 4. Ship the product back to us in its original packaging
5. 5. Include your order number or tracking number with the return

Return Shipping Costs

• Domestic returns ship free
• - International returns: Shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product

Refund Timeline

Once we receive your returned product, we will:

1. Inspect the product (within 5 business days)
2. 2. Process your refund if approved
3. 3. Issue the refund to your original payment method (within 5-10 business days)

Refund Amount

Refunds include:

• Full product price
• - Original shipping costs (for defective products only)

Non-Refundable Items

The following items cannot be returned or refunded:

• Customized or personalized products
• - Items damaged due to misuse
• - Products without original packaging

Defective Products

If you receive a defective or damaged product, please contact us immediately with:

• Photos of the damage
• - Your order number
• - A description of the issue

We will either replace or refund the item at no cost to you.

Exchanges

If you need a different size or color, please contact us. Exchanges are subject to product availability.

Contact Us

For returns, exchanges, or refund questions, email us at at.gadjei@gmail.com.